Privacy Policy
Last updated: January 2026
At Plataformaar S.A. ("we", "our" or "the Platform"), we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use and protect your information when you use our real estate crowdlending platform.
1. Information We Collect
We collect information you provide directly when registering, investing or communicating with us: • Identification data: full name, ID/Tax ID, date of birth, nationality. • Contact information: email address, phone number, home address. • Financial data: banking information to process investments and withdrawals, transaction history. • Verification information: documents to comply with KYC/AML regulations (Know Your Customer/Anti-Money Laundering). • Usage data: information about how you interact with our platform, investment preferences.
2. Use of Information
We use your personal information to: • Process and manage your investments in real estate projects. • Verify your identity and comply with Argentine regulatory requirements (CNV, UIF). • Communicate about the status of your investments and relevant opportunities. • Improve our services and user experience. • Prevent fraud and illicit activities. • Comply with legal and tax obligations in Argentina.
3. Data Protection
We implement technical and organizational security measures to protect your information: • SSL/TLS encryption for all data transmissions. • Secure storage on ISO 27001 certified servers. • Restricted access to personal data only to authorized personnel. • Continuous security monitoring and periodic audits. • Compliance with Argentina's Personal Data Protection Law 25,326.
4. Information Sharing
We do not sell or rent your personal information. We may share data with: • Real estate developers participating in projects where you invested (limited information). • Argentine regulatory authorities (CNV, UIF, AFIP) when required by law. • Service providers who assist us in operations (payment processors, identity verification). • In case of merger, acquisition or sale of assets, with prior notification.
5. Your Rights
Under Argentine law, you have the right to: • Access your personal data that we maintain. • Rectify incorrect or outdated information. • Request deletion of your data when no longer necessary. • Object to the processing of your data in certain circumstances. • Port your data to another service provider. To exercise these rights, contact us at privacy@plataformaar.com.
6. Data Retention
We retain your personal information while you maintain an active account and for the period required by law (minimum 10 years for financial records under Argentine regulations). After this period, data is securely deleted.
7. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a prominent notice on our platform. We recommend reviewing this policy regularly.
8. Contact
For privacy inquiries or to exercise your rights: Plataformaar S.A. Data Protection Officer Av. Corrientes 1234, Floor 8, C1043AAZ Buenos Aires City, Argentina Email: privacy@plataformaar.com Phone: +54 11 4567-8901